Dillie Terms of Service

Effective date: July 10, 2026

This English text is a translation of the Korean original (version 2026-07-10), provided for convenience. If there is any inconsistency between this translation and the Korean text, the Korean text prevails.

The purpose of these Terms is to set forth the rights, obligations and responsibilities of the Company and Users, and other necessary matters, in connection with the use of Dillie (hereinafter the “Service”), a team collaboration messenger service provided by Gravity8 Inc. (hereinafter the “Company”).

By using the Service, the User is deemed to have agreed to these Terms, and the Company shall provide on the Service screens a procedure by which the User’s agreement to the contents of these Terms can be confirmed.

Article 1 (Purpose)

The purpose of these Terms is to set forth the conditions and procedures for the use of the Dillie service provided by the Company (including all functions necessary for team collaboration, such as messaging and chat, video and voice meetings, calendar, email and file sharing; hereinafter the “Service”), the rights, obligations and responsibilities of the Company and Users, and other necessary matters.

The Service may be provided through various environments, such as PCs, mobile devices and web browsers, and these Terms apply equally to all environments in which the Service is provided.

Article 2 (Definitions)

The terms used in these Terms are defined as follows.

“Service” means all Dillie-related services provided by the Company (messaging and chat, meetings, calendar, email, organization and member management, file and content storage and sharing, etc.) so that Users can use them regardless of the device used (PC, smartphone, tablet, etc.).
“Workspace” means an independent unit of use created by a User (a corporation, sole proprietor, organization, etc.) in order to use the Service together with its affiliated members.
“Member” means a person who has agreed to these Terms, has entered into a service use agreement with the Company and has been granted an account (ID), and who may continuously use the Service.
“User” collectively refers to Members belonging to a Workspace and using the Service, and all persons who have accessed the Service upon invitation by a Member.
“Account (ID)” means the email address or combination of letters and numbers set by a Member and approved by the Company for the identification of the Member and the use of the Service.
“Posts” means information posted by a Member on the Service in the course of using the Service, such as messages, documents, photos, videos, files, links, and various symbols, characters, voice and sound.
“Administrator” means a Member who has opened a Workspace and has been granted authority over the operation of the Workspace, such as inviting affiliated members, managing permissions and contracting for pricing plans.
“Paid Service” means a service provided by the Company for a fee, including all services that a User may additionally use by subscribing to a paid pricing plan, purchasing add-on features, etc.

Article 3 (Posting and Amendment of the Terms)

The Company shall post the contents of these Terms on the initial screen of the Service or a linked screen so that Users can easily become aware of them.

The Company may amend these Terms to the extent that such amendment does not violate relevant laws and regulations, such as the Act on the Regulation of Terms and Conditions (Korea), the Act on the Consumer Protection in Electronic Commerce, etc. (Korea), and the Act on Promotion of Information and Communications Network Utilization and Information Protection (Korea).

When the Company amends the Terms, it shall specify the effective date and the reasons for the amendment and give notice, together with the current Terms, through the initial screen of the Service or a notice board from at least 7 days before the effective date. However, in the case of a change that is unfavorable to Users or a material change, the Company shall give notice from 30 days before the effective date and, where necessary, shall separately notify Users by means such as email or in-Service notifications.

Where the Company, in giving public notice or individual notice of the amended Terms pursuant to the preceding paragraph, has clearly notified the User that the User will be deemed to have accepted the amended Terms unless the User expresses an intention to reject them between the date of the notice and the effective date of the amended Terms, and the User nevertheless does not expressly express an intention to reject them, the User shall be deemed to have agreed to the amended Terms.

If the User does not agree to the amended Terms, the User may stop using the Service and terminate the use agreement; if the User continues to use the Service after the effective date of the amended Terms, the User shall be deemed to have agreed to the changes to the Terms.

Article 4 (Interpretation of the Terms and Individual Service Terms)

The Company may establish separate terms of use and operating policies (hereinafter the “Individual Terms”) applicable to specific services within the Service (meetings, calendar, email, Paid Services, etc.). If the contents of the Individual Terms conflict with these Terms, the Individual Terms shall prevail, and matters not provided for in the Individual Terms shall be governed by these Terms.

Matters not provided for in these Terms and the interpretation of these Terms shall be governed by the Individual Terms, relevant laws and regulations, or commercial practice.

Article 5 (Formation of the Use Agreement)

The use agreement is formed when a User agrees to the contents of these Terms and the Privacy Policy, enters member information in accordance with the sign-up form prescribed by the Company and applies for use, and the Company accepts such application.

The Company may refuse to accept, or may subsequently terminate the use agreement for, an application for use that falls under any of the following.

Where the application is not made under the applicant’s real name or is made under another person’s name
Where false information is entered or the information requested by the Company is not entered
Where a child under the age of 14 applies for use without the consent of a legal representative
Where a Member whose use agreement was previously terminated under these Terms applies for use again and has not obtained the Company’s approval for re-use
Where approval is impossible due to reasons attributable to the User, or the application is made in violation of other prescribed matters
Where there is no spare capacity in Service-related facilities or there is a technical obstacle

(1) Reservation of Acceptance

Where real-name verification, identity verification or the like is required, the Company may request the User to submit relevant documents and may reserve acceptance until the verification is completed.

(2) Time of Formation of the Agreement

The use agreement is formed at the time the Company indicates the completion of sign-up in the application process or notifies the Member by email or other means.

Article 6 (Change and Management of Member Information)

A Member may view and modify the Member’s own information through the personal information management screen within the Service. However, modification of some information, such as the Account (ID), that is necessary for Service management may be restricted.

If any information entered at the time of the sign-up application has changed, the Member shall modify it online or notify the Company of the change by email or other means, and the Company shall not be responsible for any disadvantage arising from the Member’s failure to update the member information.

A Member is responsible for managing the Member’s Account (ID) and password and shall not allow any third party to use them. The Member is responsible for all consequences arising from negligent management, unauthorized use, etc. of the Account (ID) and password.

If a Member becomes aware that the Member’s Account (ID) and password have been stolen or are being used by a third party, the Member shall immediately notify the Company and follow the Company’s guidance.

Article 7 (Protection of Personal Information)

The Company shall endeavor to protect Members’ personal information as prescribed by relevant laws and regulations, and the protection and use of personal information are governed by relevant laws and regulations and the Privacy Policy separately established by the Company.

Except where separate consent has been obtained for the smooth provision of the Service, the Company shall destroy a Member’s personal information without delay upon the Member’s withdrawal from membership.

Details regarding the processing and protection of personal information are set out in the separate Privacy Policy, and the Company has designated a Chief Privacy Officer and receives inquiries by email (privacy@dillie.work).

Article 8 (Obligations of the Company)

The Company shall not engage in acts prohibited by relevant laws and regulations and these Terms or acts contrary to good morals, and shall make its best efforts to provide the Service continuously and stably.

The Company shall have a security system in place to protect Users’ personal information (including credit information) so that Users can use the Service safely, and shall publish and comply with its Privacy Policy.

If the Company recognizes that an opinion or complaint raised by a User in connection with the use of the Service is justified, the Company shall handle it without delay, and if immediate handling is difficult, the Company shall notify the User of the reason and the processing schedule.

The Company shall not provide to any third party, without the User’s consent, information about the User that it has learned in connection with the provision of the Service. However, this shall not apply where there are special provisions in law, such as where a state agency makes a request in accordance with relevant laws and regulations. Inquiries regarding details may be made to support@dillie.work.

Article 9 (Obligations of Users and Prohibited Acts)

Users shall not engage in any of the following acts.

Registering false information when applying for sign-up or changing information
Stealing or wrongfully using another person’s Account (ID) and password
Altering information posted by the Company, or transmitting or posting information (such as computer programs) other than the information designated by the Company
Infringing the copyrights or other intellectual property rights of the Company or any other third party
Damaging the reputation of, or interfering with the business of, the Company or any other third party
Disclosing or posting on the Service obscene or violent messages, images, audio or other information contrary to good morals and public order
Using the Service for profit-making, business or advertising purposes, or sending spam messages, without the Company’s consent
Distributing information that may interfere with the stable operation of the Service (such as viruses and malicious code), or accessing or using the Service by abnormal means (such as automated means and macros)
Collecting, storing or disclosing other Users’ personal information without authorization
Other illegal or unjust acts and acts in violation of relevant laws and regulations

Article 10 (Provision and Change of the Service)

The Company provides the following services to Users.

Messaging and chat (1:1 and group) services
Video and voice meeting services
Calendar and schedule management services
Email and organization account management services
File and content storage and sharing services
All other services that the Company additionally develops or provides to Users through partnerships

(1) Change of the Service

Where there is a reasonable cause, the Company may change all or part of the services it provides according to operational or technical needs, and shall give prior notice through the in-Service notice board before the change. However, in unavoidable cases, the Company may give notice afterward.

(2) Free and Paid Services

The Company may provide part or all of the Service free of charge and, where necessary for policy reasons, may convert it into a Paid Service. In this case, the Company shall give prior notice of the services subject to conversion and the effective date.

Article 11 (Suspension of the Service)

The Company may temporarily suspend the provision of the Service in the event of maintenance, inspection, replacement or breakdown of information and communications facilities such as computers, or interruption of communications, and in this case shall give prior notice of the reason and the period. However, where there is an unavoidable reason that makes prior notice impossible, the Company may give notice afterward.

Where normal use of the Service is hindered by a national emergency, power outage, failure of Service facilities, a surge in usage or the like, the Company may restrict or suspend all or part of the Service.

The Company shall not compensate for damages suffered by Users or third parties due to the temporary suspension of the provision of the Service for the reasons set forth in paragraphs 1 and 2, unless the Company acted with intent or gross negligence.

Article 12 (Provision of Information and Posting of Advertisements)

The Company may provide Users with various information deemed necessary during the use of the Service by means such as notices, email and in-Service notifications.

The Company may post advertisements on Service screens, email, etc. in connection with the operation of the Service, and a User who receives email containing advertisements may notify the Company that the User refuses to receive it.

The Company shall not be responsible for losses or damages arising from transactions in which a User engages by using advertisements posted on the Service or participating in advertisers’ promotional activities.

Article 13 (Copyright in and Management of Posts)

The Company may use Posts that Users post or register within the Service for the purposes of operating, displaying, transmitting, distributing and promoting the Service, and in this case shall comply with the provisions of the Copyright Act (Korea). However, a Member may delete Posts at any time through the management functions within the Service.

If the Company determines that a User’s Post contains content that violates relevant laws and regulations, defames another person, or infringes rights such as copyright, the Company may take measures such as blocking access to or deleting the Post in accordance with relevant laws and regulations.

The Company shall not use Users’ Posts obtained in connection with the provision of the Service for commercial purposes without prior consent.

Article 14 (Ownership of Rights)

Copyrights and intellectual property rights in the Service belong to the Company. However, Users’ Posts and works provided under partnership agreements, etc. are excluded.

In connection with the Service, the Company grants Users only a right to use accounts, content, etc. in accordance with the terms of use set by the Company, and Users may not dispose of such right by means such as transfer, sale or provision as collateral.

Trademarks, service marks, logos, trade names, etc. used by the Company in connection with the Service, such as Dillie and the Company’s logo, are the assets of the Company and may not be used without the Company’s prior written consent.

Article 15 (Termination of the Agreement and Restriction of Use)

A Member may apply at any time for termination of the use agreement (withdrawal from membership) through the management functions within the Service, and the Company shall process it immediately as prescribed by relevant laws and regulations.

If a Member engages in any of the following acts, the Company may, after prior notice, terminate the use agreement or restrict the use of the Service.

Where the Member engages in a prohibited act set forth in Article 9
Where the Member violates an obligation of Users set forth in these Terms or the Individual Terms
Where the Member threatens the order of electronic commerce, such as by interfering with another person’s use of the Service or stealing information
Where the Member intentionally interferes with the operation of the Service
Where the Member fails to perform payment obligations, such as payment for a pricing plan

(1) Member’s Objection

When the Company terminates the use agreement or restricts use, it shall notify the Member in advance of the reason, the date and time, and the method of filing an objection. However, where it is deemed necessary to suspend use urgently, the Company may give notice afterward.

If a Member has an objection to such measures by the Company, the Member may file an objection, and if the Company recognizes that the Member’s objection is justified, the Company shall immediately resume the Member’s use of the Service.

(2) Workspace-Level Measures

Where a Workspace Administrator terminates the use agreement, the Company may end the use of the Service by members belonging to that Workspace after giving prior notice to them.

Article 16 (Compensation for Damages)

With respect to services provided free of charge, unless otherwise specifically provided by relevant law, the Company shall not be liable for any damage incurred by a User unless the damage was caused by the Company’s intent or gross negligence.

Where the Company causes damage to a User in connection with a Paid Service, the Company shall be liable to compensate, in accordance with relevant laws and regulations, for damage caused by its own intent or negligence.

Where the Company incurs damage as a result of a User’s violation of the provisions of these Terms, the User who violated these Terms shall compensate the Company for all damages incurred.

Article 17 (Disclaimer)

Where the Company is unable to provide the Service due to natural disasters, war or other force majeure of an equivalent nature, the Company shall be released from responsibility for the provision of the Service.

The Company shall not be responsible for any disruption in the use of the Service caused by reasons attributable to the User.

The Company shall not be responsible for any loss of revenue that a User expected to obtain by using the Service, nor for any damage arising from materials obtained through the Service.

The Company shall not be responsible for the content, such as the reliability and accuracy, of information, materials and facts posted by Users on the Service, has no obligation to intervene in disputes arising between Users or between Users and third parties through the Service, and shall not be liable to compensate for any damage resulting therefrom.

Article 18 (Governing Law and Jurisdiction)

Disputes arising between the Company and a User shall be governed by the laws of the Republic of Korea.

Lawsuits concerning disputes arising between the Company and a User shall be subject to the jurisdiction of the court having jurisdiction over the Company’s address at the time of filing.

If you have any questions regarding these Terms, please contact Gravity8 Inc. (main phone 070-8892-7788, email support@dillie.work).